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BiziChats

Privacy Policy

Last updated: January 29, 2026

1Information We Collect

We collect information you provide directly to us when you create an account, such as your name, email address, and organization details. We also process communication data (messages, timestamps, contact details) from your integrated WhatsApp accounts to provide our CRM features.

2How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Enable multi-tenant data isolation and security.
  • Send you technical notices, updates, and support messages.
  • Analyze trends and usage to enhance user experience.

3Data Sharing & Security

We do not sell your personal data. We implement industry-standard security measures to protect your information and ensure that tenant data is strictly isolated within our database infrastructure. Your communication data is encrypted and only accessible to authorized members of your organization.

4Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

5Your Rights

You have the right to access, update, or delete the personal information we have on you. You can manage most of your data through your account settings, or by contacting our support team directly.

Contact Privacy Team

For any privacy-related inquiries, please reach out to our data protection officer.

privacy@bizichats.com